Privacy Policy
Healing Work Ministry
Effective Date: May 16, 2026
Last Updated: May 16, 2026
1. Introduction
Healing Work Ministry ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our coaching and consulting services, or otherwise interact with us.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.
Contact Information:
Healing Work Ministry
P.O. Box 412
Lambertville, Michigan 48144
Email: [email protected]
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information You Provide
Identity Information: Full name, date of birth, and other identifying details.
Contact Information: Mailing address, email address, and phone number.
Service-Related Information: Information shared during coaching sessions, consultations, intake forms, questionnaires, or correspondence.
Payment Information: Billing address and payment details (processed through secure third-party payment processors).
Communication Preferences: Your preferences for receiving communications, including SMS, email, and phone calls.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third parties, such as referral sources, scheduling platforms, or marketing partners, where permitted by law.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our coaching and consulting services
To schedule, confirm, and remind you of appointments and meetings
To communicate with you about our services, including responding to inquiries
To process payments and manage billing
To send administrative information, such as updates to our policies
To send appointment reminders and service-related notifications via SMS
To comply with legal obligations and enforce our Terms and Conditions
To protect the rights, property, or safety of our Company, clients, or others
4. SMS Messaging and Text Communications
4.1 Purpose of SMS Communications
Healing Work Ministry primarily uses SMS messaging as a tool to:
Remind clients of upcoming appointments and scheduled meetings
Confirm appointment changes or cancellations
Provide important service-related updates
4.2 Consent
By providing your mobile phone number and opting in, you consent to receive SMS messages from Healing Work Ministry. Consent to receive SMS messages is not a condition of purchasing any goods or services.
4.3 Message Frequency and Charges
Message frequency varies based on your appointment schedule and service usage. Standard message and data rates may apply according to your mobile carrier plan. Healing Work Ministry is not responsible for any charges imposed by your wireless carrier.
4.4 Opting Out
You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After you opt out, you may receive a confirmation message acknowledging your request. For assistance, reply HELP or contact us at [email protected].
4.5 No Sharing of SMS Data
We do not share, sell, rent, or transfer your mobile phone number or SMS opt-in data to any third parties or affiliates for marketing purposes. Phone numbers collected for SMS communications are used solely for the purposes outlined in this Privacy Policy.
4.6 Privacy of SMS Content
Message content sent via SMS is treated with the same level of confidentiality as other communications described in this Privacy Policy.
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as:
Payment processors
Scheduling and appointment management platforms
Email and SMS service providers (for the purposes described above)
Website hosting and analytics providers
These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it.
5.2 Legal Compliance
We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.
5.3 Business Transfers
In the event of a merger, acquisition, sale of assets, or business transition, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials and for promptly notifying us of any unauthorized access.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your state of residence, you may have certain rights regarding your personal information, including:
Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request correction of inaccurate or incomplete information.
Right to Deletion: Request deletion of your personal information, subject to certain exceptions.
Right to Opt Out: Opt out of marketing communications, including SMS messages.
Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the time frame required by applicable law.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of our website may not function properly if cookies are disabled.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18 without verifiable parental consent, we will take steps to delete that information promptly.
11. Third-Party Links
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Confidentiality of Coaching and Consulting Communications
Communications between Healing Work Ministry and clients during coaching and consulting sessions are treated with strict confidentiality. However, please note that coaching and consulting services are not psychotherapy or licensed mental health services, and communications may not be protected by legal privilege. We may disclose information without consent in limited circumstances, such as when required by law or when there is a credible threat of harm to yourself or others.
13. Interstate and International Data Transfer
Healing Work Ministry primarily operates within the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on our website with a revised "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Healing Work Ministry
P.O. Box 412
Lambertville, Michigan 48144
Email: [email protected]